Coverage Rules
Prior authorization, referrals and conditions of additional benefits.
Financial Costs
Provider Network
Premium, deductible, copayments and applicable out-of-pocket maximum.
Doctors, hospitals, pharmacies and medications.
Prepare for your consultation
Location & Plan
Health Details
Timeline & Goals
ZIP code and current coverage.
Preferred doctors, medications and pharmacies.
Desired coverage start date and enrollment questions.
Privacy notice: Do not request or send sensitive documents through the first WhatsApp message.
How to get started
01
Initial Inquiry
02
Review Scope
03
Consultation
Tell us your general question
Confirm availability and scope
Prepare your information
Reach out by phone, WhatsApp, or schedule an appointment to tell us your general question.
Gather your doctor list, medications, and ZIP code to review options together.
We review plan availability and eligibility rules for your service area.
Do all plans include the same benefits?
Is Medicare Advantage the same as Medigap?
Can I enroll at any time?
No. Benefits, networks and costs vary by plan and area.
No. They are different coverage options and should be compared according to your circumstances.
Enrollment depends on the applicable enrollment period and eligibility rules.
Scope Note & Reference
Availability, eligibility and benefits depend on the plan, service area and enrollment rules. Savings and specific benefits are not guaranteed.
Winter Haven Office & Hours
Let us discuss your next step.
Office: 200 Post Ave SW, Winter Haven FL 33880, Booth 34-35
Connect with NC Family Protection for assistance with Medicare Advantage options. Service is provided in English and Spanish.
Hours: Monday-Friday 10 AM-5 PM; Saturday 10 AM-3:30 PM
Service in English and Spanish.